Tag: customer service
- blog
- customer service
Great Ideas Win…
November 21, 2011
“Great ideas win. They sink their claws into slippery attention spans and don’t let go. They erupt and disrupt. They change how people think and influence what people do.” How could I resist a book that starts that way? I haven’t read it all yet… it only arrived on Saturday
Adding the cherry on the Gelato…
November 18, 2011
My local gelato bar – Carpe Diem Gelato – Espresso Bar is one of those businesses that is thriving and growing. My theory is that not only do they have a divine product but they are all about adding to the customer experience. Silvia – a good friend of mine